Teller County STR Community Outreach & Policy Recommendations

Teller County engaged Electra Johnson Design + Planning (EJD+P) to conduct a countywide community engagement and policy development process focused on short-term rentals (STRs). The goal was to collect broad public input, understand localized impacts across the county’s diverse communities, and we worked with Sky Tallman to develop balanced, actionable recommendations that protect neighborhoods, ensure safety and infrastructure integrity, respect private property rights, and support economic development.

Link to STR Recommendations

1. Community Engagement Process

Countywide Outreach Approach

A structured, multi-meeting engagement process was conducted from May–August 2025, reaching all major regions of Teller County:

  • Florissant

  • Divide

  • Four Mile

  • Cripple Creek

  • Woodland Park

  • Online survey and comment portal

Over six total workshops were held across the county, each designed to:

  • Provide a clear overview of STR issues and policy tools

  • Collect detailed input through comment cards, round-robin discussions, and facilitated dialogue

  • Document localized concerns such as water, wildfire evacuation, infrastructure limits, and neighborhood conflicts

Additional outreach included:

  • Conversations with County Commissioners, planning staff, and first responders

  • Coordination with Environmental Health, water and sanitation districts, and fire authorities

  • A countywide public survey addressing housing affordability, infrastructure strain, public safety, and community character

Top Themes Heard Countywide

Community input consistently highlighted the following:

Concerns

  • Impact on housing availability and affordability, especially workforce housing

  • Noise, nuisance, and parking conflicts in residential neighborhoods

  • Water and septic capacity limitations, especially in rural subdivisions

  • Wildfire evacuation risks and lack of clear emergency protocols for visitors

  • Lack of enforcement, lack of local contact response, and inconsistent complaint resolution

  • Perceived inequity in who follows rules and who does not

  • STRs contributing to loss of neighborhood cohesion in certain areas

Benefits Identified

  • STRs support tourism-based economic activity

  • Provide opportunities for property owners to supplement income

  • Contribute to local businesses, restaurants, and recreation activity

  • Allow families to visit and recreate in Teller County

  • Offer a pathway for some residents to afford to keep their homes

2. Major Issues Identified Across Teller County

Infrastructure & Environmental Capacity

  • Many subdivisions rely on individual wells and septic systems not designed for high-turnover occupancy

  • Water districts expressed concern about overuse during peak periods

  • Several fire districts emphasized evacuation constraints in steep or limited-access areas

Public Safety & Enforcement

  • Lack of coordinated county enforcement

  • Difficulty responding when operators do not have a local contact within reachable distance

  • Need for clear occupancy limits and fire safety inspections

Housing Supply

  • STR demand affects long-term rental availability, particularly for service workers, teachers, and public sector workers

  • Concern that STR proliferation may displace potential long-term housing

Community Character

  • Residents expressed desire to maintain quiet, rural, and residential quality of life

  • Need for clear rules supporting good actors and reducing nuisance problems from bad actors

3. Policy Recommendations

A. Licensing Structure

Create a tiered licensing system with annual renewal:

  1. Owner-occupied STR

  2. Non-owner-occupied STR

  3. STR in multi-unit or commercial zoning

  4. Large-capacity STRs requiring additional safety review

B. Local Responsible Party Requirement

  • A local contact within 30 minutes (not a call center) capable of responding to complaints, emergencies, and county enforcement.

C. Good Neighbor Program

  • Require operators to provide guests with a Good Neighbor Guide including:

    • Local fire restrictions

    • Water conservation expectations

    • Wildlife interaction guidelines

    • Noise, parking, and trash protocols

D. Health & Safety Requirements

  • Fire safety inspections for new licenses and periodic renewals

  • Clear occupancy limits, determined by septic capacity or water district guidance

  • 24/7 emergency contact information posted inside rental

E. Density & Location Tools

Options presented for county consideration included:

  • Caps on STRs per subdivision or zoning district

  • Minimum distance between STRs (to avoid clustering)

  • Distinct rules for high-risk wildfire zones or evacuation bottlenecks

F. Septic, Well, and Infrastructure Standards

  • Verification of septic capacity and well permitting status

  • Requirement for maintenance records for older systems

  • Coordination with water districts for STR approval in areas with drought or capacity restraints

G. Enforcement & Administration

  • Creation of an STR Advisory Board representing:

    • STR owners

    • Residents

    • Fire/emergency services

    • Environmental Health

    • Tourism/hospitality

  • Establishment of:

    • Complaint tracking and escalation protocols

    • A system for fines, suspension, and revocation

    • Annual license audits

H. Data Tools

  • County STR registry

  • Use of monitoring software to track:

    • Active rentals

    • Compliance

    • Complaints

    • Tax remittance

4. Deliverables Provided to Teller County

Community Engagement Deliverables:

  • Full meeting summaries for all public workshops

  • Comment card matrices

  • Community concerns and benefits matrices

  • STR survey structure and results integration

Policy Deliverables:

  • Comprehensive STR policy framework

  • Licensing, safety, and enforcement recommendations

  • Administrative flowchart and implementation steps

  • Comparative analysis of surrounding county policies

  • Infrastructure and environmental capacity considerations

  • Draft ordinance structure recommendations

5. Overall Outcome

The final recommendations provide Teller County with a balanced, enforceable, community-supported STR policy framework designed to:

  • Protect water, septic, and environmental systems

  • Support safe and responsible STR operation

  • Reduce neighborhood conflicts

  • Maintain property rights

  • Strengthen enforcement capacity

  • Help preserve housing options for local residents

  • Strengthen rural community resilience and economic stability

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